Privacy Policy
Last Updated: April 2025
At Chat With Lex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning service via WhatsApp.
Information We Collect
We may collect information about you in various ways, including:
1. **Personal Data**: When you sign up for our waitlist or service, we collect your email address, name, and preferred language learning path.
2. **Usage Data**: We collect information about how you interact with Lex, including conversation history, frequency of use, and learning progress.
3. **WhatsApp Data**: Since our service operates through WhatsApp, we have access to your WhatsApp profile information that you share with us, including your phone number and profile picture.
4. **Voice Messages**: If you choose to send voice messages to practice pronunciation, we collect and process these audio files.
How We Use Your Information
We use the information we collect to:
1. **Provide Our Service**: To create and maintain your account, deliver language learning content, and provide personalized instruction.
2. **Improve Our Service**: We analyze usage patterns to enhance our chatbot's capabilities and your learning experience.
3. **Communication**: We may use your email to send service updates, promotional content, and respond to your inquiries.
4. **Research**: We may use anonymized data for research purposes to improve language learning methodologies.
Data Storage and Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your data is stored on secure servers and we limit access to personal information to employees who need it to perform specific functions.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
1. **Service Providers**: We may share data with third-party vendors who help us provide our service (e.g., hosting providers, analytics services).
2. **Legal Requirements**: We may disclose your information if required by law or in response to valid requests by public authorities.
3. **Business Transfers**: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Your Rights
Depending on your location, you may have the right to:
1. **Access** the personal information we have about you. 2. **Correct** inaccurate or incomplete information. 3. **Delete** your personal data. 4. **Object to** or **restrict** certain processing of your data. 5. **Data portability**: Request a copy of your data in a structured, commonly used format.
To exercise these rights, please contact us at privacy@chatwithlex.com.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@chatwithlex.com